You read right. Adding to the arsenal of website and business intelligence tools such as Google Analytics, Google launches in October the new beta analytics view of Google Local Business Center.

Operators and owners of websites who have already created a Google Local Listing, can now view the performance of their Google Local listing directly within the Google Local Business Center.

What are Google Local Listings? The Local listings by Google is a it’s a combination of Googles popular Google Maps and Google Local Business Listings, organic search results, and complimented with optional sponsored Search results from Google’s Adwords program (paid search marketing). (more…)

We all have on the top of our wish list a magic button we can use to retrieve an email we sent prematurely. Believe it or not, its now possible, and if you’re reading this, I may have just saved your job. Thank you Google!
You received an email from your boss, friend or friend and quickly responded out of passion and click send, then shortly after realized your should have given yourself a grace period before sending. Within minutes, you get a reply demanding that you explain your response. Sound familiar? More and more this happens where people don’t take the time to wait to collect their thoughts before sending…or perhaps drafted the email but accidentally hit the send button.

Google has finally launched a ‘band-aid’ solution to this. Launched in beta back in March 2009, Google’s gmail launched a new feature to allow its users to defer the send of emails. Enabling this will give you the time you should need to retract the email you fired off.

We live in a fast paced world where email was supposed to cut down our work load and time. Conversely, the email technology has tripled our work load and time and now fully consumes us in the office, at home and on the go through our cell phones, black berries and iPhones. With the abundance of email we receive and respond to every day, and our demands to respond immediately, there has never been a need more than now for a tool such as this.

Even on the legal front, a tool to undo your email send can be a lifesaver. For example, an office worker who works for Patrick Fitzgerald, a U.S. Attorney in Chicago, sent an e-mail to the media that contained the names of 24 confidential witnesses involved in a federal probe. (more…)

IMHO one of the more exciting areas of Internet marketing is an area that is often neglected and rarely talked about within most small to medium sized companies. Much emphasis and water cooler talk in Internet marketing is often focussed on Search, Social Media and how to involve Facebook into the marketing strategy. All are good and great channels and mediums for the lead generation, acquisition, branding, market intelligence and immediate distribution of marketing messaging. So while these are all great for investing marketing budgets, why is it the 80/20 rule (80% of your business/revenue comes from 20% of customers) so often overlooked and neglected? For marketers its not as sexy as the latter as their campaign strategies are focussed primarily on acquisition marketing channels for new customers, and lack of accountability for showing revenue, profits, and sustainability from existing customers.

So how does this relate to online marketing? Whether 80/20 rule strategies are sought to increase revenue from the 20% of customers through up-sell, cross-sell or direct sell tactics, the 80/20 rule impacts all web marketing channels – including Search, and especially Email. (more…)